EBAY REFUNDS A CUSTOMER AND I DON'T RECEIVE THE ITEM SOLD | Community Mentor Help

adan10_1 · 2025-06-11T17:18:12.202000Z

Hello Despite many years on Ebay, I still manage to be surprised I had 2 disputes with the Barbies, new in their boxes but they have a defect..I accept the return ..and Ebay refunds the 2 customers before I receive the dolls, result I lose the Barbies and the money because the customers did not send the items back as agreed .... Has anyone ever experienced this ...How do you go about it, I disputed it but One of the customers is in Spain and wanted an Ebay return label, which I can't give her because Ebay only operates in France If you have any answers I would be happy to read them Thank you very much Christian

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EBAY REFUNDS A CUSTOMER AND I DON'T RECEIVE THE ITEM SOLD | Community Mentor Help | eBay France