EBAY sells two of the same item | Community Mentor Help

country93270 · 2024-08-05T15:43:43.002000Z

After selling an item, EBAY did not remove the sold item from my list of items for sale. After a bidder placed a bid on the item that had already been sold, I realized one day before the end of the auction that I could not sell that item a second time. As soon as I ended the sale, EBAY confirmed that the sale was indeed over. Despite that, at the end of the auction EBAY informed me that the buyer had paid for the item they had just won at auction. This is the second time I have experienced this BUG in EBAY's IT service. I asked EBAY for a refund; out of the 14€ that the buyer paid, EBAY only refunded them 12.54€, and I find it unfair to make a buyer pay for EBAY's errors. I would like to know how to contact EBAY to ask them to update their software. I would also like to know whether other users of the site have experienced the same problem. Thank you in advance for your replies. Best regards

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EBAY sells two of the same item | Community Mentor Help | eBay France