Payment failure when editing the slip | Community Mentor Help

flemaitre50 · 2023-10-19T16:41:05.028000Z

Hello, When I click to print the shipping label for my sale, I end up on a page with "Send an item". The details are correct, I enter the weight and size of my box and choose the postal shipping option. On the right side of this page, there is "payment" and no matter whether I choose by card or by PayPal, nothing goes through. I get this error: "There is a problem with your payment method. Please try again." By bank card, I validate the confirmation received on my phone but I still get this error above the payment field. And I'm used to using my PayPal on other sites, there's no problem, so I don't understand what's blocking it. Thank you, best regards Fred

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Payment failure when editing the slip | Community Mentor Help | eBay France