I went to Mondial relay and created an account to try to handle it directly, but I don't have the buyer's email or mobile number, so I'm stuck; I only have the delivery relay point's contact details.
I'll try the browser cache cleanup you suggest, but I've never done it. I hope I can manage it. Thanks again
berbell-66
OP8 months agoThanks,
I went to Mondial relay and created an account to try to handle it directly, but I don't have the buyer's email or mobile number, so I'm stuck; I only have the delivery relay point's contact details.
I'll try the browser cache cleanup you suggest, but I've never done it. I hope I can manage it. Thanks again
lingma85
Mentor8 months agoHello @berbell-66
Enter your own email and/or phone number.
You will notify your buyer of the parcel tracking and its delivery so that they can go pick it up.
Best regards
*miss-tigri*
Mentor8 months agoClear the browser cache before trying again.
Best is to go directly to the carrier's website .