LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconWheel spacerHello, my item is still in preparation for 1 week, is this normal?natylieb_02View listingsPosted 2 years ago·Last reply 2 years ago See original 2 commentsComment NewestkoalagrisMentor2 years agoView listingsGood evening @natylieb_0 Have you contacted the seller? https://www.ebay.fr/help/buying/resolving-issues-sellers/contacter-un-vendeur?id=4021&st=3&pos=1&query=Contacter%20un%20vendeur&intent=contacter%20vendeur&lucenceai=lucenceai&docId=HELP1051 If you don’t get a reply from them, you’ll have to wait until the delivery deadline has passed before you can open a dispute for item not received: https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135 Best regards See originalnatylieb_0OP2 years agoView listingsYes but no response See original
koalagris
Mentor2 years agoGood evening @natylieb_0
Have you contacted the seller?
https://www.ebay.fr/help/buying/resolving-issues-sellers/contacter-un-vendeur?id=4021&st=3&pos=1&query=Contacter%20un%20vendeur&intent=contacter%20vendeur&lucenceai=lucenceai&docId=HELP1051
If you don’t get a reply from them, you’ll have to wait until the delivery deadline has passed before you can open a dispute for item not received:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135
Best regards
natylieb_0
OP2 years ago