Shipping with the new eBay-Mondial Relay service | Community Mentor Help

oka-shop · 2026-05-24T15:29:20.852000Z

Hello, I used it after a sale yesterday, namely May 23. eBay offered me the new cheaper service, etc. I downloaded my Mondial Relay shipping label without any problems, but today I realize that the item is not marked as "shipped" and when I try to enter the tracking number, it says that the number is being used by another seller... what should I do? On the Mondial Relay app, it clearly says that the parcel has been picked up and is on its way to the drop-off point.

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Shipping with the new eBay-Mondial Relay service | Community Mentor Help | eBay France