Sending a parcel following an "in-person handoff" order | Community Mentor Help

franceecotoit · 2024-11-14T12:39:20.081000Z

Hello, Following an error (once again because the interface isn’t very clear), a customer made a mistake and selected "hand delivery" thinking it was a delivery. We had to charge him extra shipping to send his parcel. However, the parcel therefore does not appear as received in EBAY. How can I mark it as sent without having a hand-delivery code? Thanks

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Sending a parcel following an "in-person handoff" order | Community Mentor Help | eBay France