Shipping to Germany

Question

hello, I sold an item in Germany and the post office is now asking for the recipient's phone number and email address but the customer doesn't want to give them to me; I just got off the phone with ebay customer service who can't provide them to me and are suggesting that I cancel the order !!!! it's already not easy to sell !!! thanks for your help if you can of course !!

max2661953 · Accepted Answer

Hello, @monica9824 ,    Please provide your phone number and email, you will be the one notified and then inform the buyer.