Pending Shipment !!! | Community Mentor Help

clsa4009 · 2023-10-18T06:50:03.407000Z

Hello community, Here is my problem. I placed 2 very different orders: 1 for vinyl protective sleeves (45 rpm records) (October 5) No problems and 1 other for vinyl protective sleeves (33 rpm records) (October 14) !!!! This last one has not been sent... The seller tells me it was shipped on the 5th for an order placed on the 14th..... When I check the status of my order placed on the 14th, it says that it has been paid for and charged !!!! Since yesterday my order has been marked by the seller as order pending, what does that mean? And of course, since then, silence from the seller !!! Could you please tell me, if applicable, the steps to follow in order to get a refund !!!! Thanks to the community for the help and your advice that you may be able to give me. Have a good day. Regards

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Pending Shipment !!! | Community Mentor Help | eBay France