Small package sent on February 4th to Milan, with tracking mentioned, the recipient is unhappy, attacks me at first, agrees to wait at second, then leaves me a negative review. I sent him the Colissimo tracking in the meantime as well as my complaint to the post office… What more can I do as a seller? thanks
*miss-tigri*
Mentor1 year agoHello
What does the tracking say? If the parcel is lost, you refund the buyer and you request compensation from the post office..
If the parcel is delivered, provide the tracking to eBay and submit a feedback removal request (if you are still within the time limit)
https://www.ebay.fr/help/selling/leaving-feedback-buyers/contester-des-valuations-reues?id=4102&st=3&pos=4&query=Contester%20des%20%C3%A9valuations%20re%C3%A7ues&intent=Retrait%20d%E2%80%99%C3%A9valuation&lucenceai=lucenceai&docId=HELP1104