Transfers to an account that no longer exists

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Summary: poupard75 ran into a problem selling a book on eBay because the payment was sent to an old bank account that no longer exists. They then added their new bank details, but it was too late. koalagris advised contacting eBay.com customer service, but poupard75 clarified that their account is French and that they have already contacted eBay.fr. koalagris noted that the profile shows a registration from the United States.

Hello community,

I sold a book, and I hadn't used my eBay for more than 5 years, meanwhile I changed banks, but I had forgotten to change my new bank details, but now I see that the transfer was sent to my old account, what should I do? I see it says transfer in progress, but that account no longer exists.

Since then I added my new account, but too late, the transfer to the old one has been made.

I should point out that I am in the USA and it's impossible to call eBay through my account.

thanks in advance for your help.