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send a package
Summary: onatela is facing a problem with shipping their first sold item. When preparing the package, they realize that the printed slip looks like an invoice with an extra charge, even though the buyer has already paid the shipping fees. *miss-tigri* explains that the fees are usually reimbursed with the sale amount, after commissions are deducted, and suggests using the carrier’s website directly if needed.
Good evening, I just sold a small item, I prepared a parcel, I print the shipping slip, but I see that it doesn't look like a shipping slip and that it's more of an invoice.
I look below and see that I have to tick the weight, the size of my parcel, etc. OK
Then the shipping service, OK ... however while I tick that, on the right the price appears and I see that I have to pay even though my buyer has already paid the shipping costs, can someone explain this to me, or if I missed something? it's my first sale, thank you very much
*miss-tigri*
Mentor1 year agoHello
You do indeed have to pay the shipping costs, which will be reimbursed to you with the amount of the sale (minus eBay's commission) .
You are not required to use eBay's shipping service, but you can go directly to the carrier's website, then enter the tracking number .