LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconDelivery errorHello, I haven't received any response to my request to change the product after I sent them the part a week ago. Thank youga-abdab-j069cru10View listingsPosted 2 years ago·Last reply 2 years ago See original 1 commentComment Newestlingma85Mentor2 years agoView listingsGood evening @ga-abdab-j069cru if you went through this link -----> Return an item to get a refund | eBay you can ask the site for help to resolve your issue----> Ask eBay to step in (for buyers) | eBay If you have returned the part you received and it is not the right one... - it is easier (+ clearer for dispute handling by the bots..) to get a refund for it than to ask for an exchange... And then you ask to buy the right part afterward (if the seller accepts the deal...) Kind regards See original
lingma85
Mentor2 years agoGood evening @ga-abdab-j069cru
if you went through this link -----> Return an item to get a refund | eBay
you can ask the site for help to resolve your issue----> Ask eBay to step in (for buyers) | eBay
If you have returned the part you received and it is not the right one...
- it is easier (+ clearer for dispute handling by the bots..) to get a refund for it than to ask for an exchange...
And then you ask to buy the right part afterward (if the seller accepts the deal...)
Kind regards