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Follow-up error | Community Mentor Help | eBay France

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Follow-up error

During a sale, I made a mistake on one letter in the tracking number, which means my funds are blocked.
I went to the orders section where you can apparently edit the tracking, but I can’t find it, so it’s impossible to change the tracking.
So I marked the item as not sent and then added the correct tracking number, but that doesn’t change the problem...

ludhum37

35 View listings

Posted 10 months ago·Last reply 10 months ago

2 comments

koalagris

Mentor10 months ago

As an occasional seller, your funds will be blocked anyway (it’s not a matter of tracking number):

https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9s&intent=blocage&lucenceai=lucenceai&docId=HELP1450

*miss-tigri*

Mentor10 months ago

Try this link

https://www.ebay.fr/help/selling/shipping-items/effectuer-le-suivi-des-objets-que-vous-avez-vendus?id=4088&st=3&pos=2&query=Effectuer%20le%20suivi%20des%20objets%20que%20vous%20avez%20vendus&intent=N%C2%B0%20de%20suivi&lucenceai=lucenceai&docId=HELP1132

otherwise contact customer service