Delivery mode error

Question

HelloI recently put an item up for sale without selecting shipping (by mistake). The buyer purchased the item but is asking for it to be shipped. Can I send it to them without risk? I can't find a way to add shipping after purchase. What options do I have?

koalagris · Accepted Answer

Hello @ant-323274    See this thread (same answer): https://communaute.ebay.fr/t5/Aide-entre-membres/Erreur-acheteur-remise-main-propre-livraison/m-p/2926242   + https://www.ebay.fr/help/selling/getting-paid/annuler-une-commande-en-tant-que-vendeur?id=4136&st=3&pos=3&query=Annuler%20une%20commande%20en%20tant%20que%20vendeur&intent=annuler&lucenceai=lucenceai&docId=HELP1090   https://www.ebay.fr/help/selling/fees-credits-invoices/fee-credits?id=4128 &n...