Negative review for a seller, removed (?!!?) | Community Mentor Help

vanill** · 2024-07-22T11:50:07.566000Z

Hello, Is it normal for a negative rating for a Seller to have disappeared from their profile? This while he himself admitted that the UPS package, which was supposed to be handed over in person, had been left in front of my door, which opened onto the street (UPS photo to back it up)? This while two Ebay and Paypal disputes were opened by me (absurd conclusion: "Package delivered"! UPS conducted an investigation for "lost package" without however taking responsibility for its failure in this "delivery"? This negative rating, very fair in its wording, was to warn other buyers that this seller (Username [Username]) : 1/ had refused at the time of shipping, despite my explicit request, to insure the contents - €440, never had I spent such a sum on Ebay in 17 years ! 2/ had refused to take part in compensation (I suggested splitting the loss 50/50, so €220 each, which seemed fair to me). Why did Ebay make this red rating disappear without notifying me? Why am I now forbidden to leave another one? I haven't found anywhere to get what I see as a complete injustice corrected, after losing €440... ! Thank you in advance to anyone who would be willing to advise me. Kind regards.

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Negative review for a seller, removed (?!!?) | Community Mentor Help | eBay France