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negative evaluation submitted
GOOD morning how come I left a " negative review on a username because the item received was dirty and in bad condition, and that this review only stayed on his username for a few hours and then disappeared ????
3 comments
tiluiggi
OP1 year agoHi again, and thank you for your response, ...... BUT when you are sent or shipped a dirty or damaged item, even chipped what are we supposed to put as a rating ...... are we supposed to say BRAVO and shut our mouths ???? I posted a complaint with this seller and pseudo .... having contacted him beforehand to inform him of the "problem".... and his reply was "do as you want for the rating" .... so having warned him I rated him negatively and 2 days later the rating no longer appears on his pseudo ...... surely there are 2 kinds of sellers at ebay ....... strange story or scam .....
francexpressdeal
Mentor1 year agohttps://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
francexpressdeal
Mentor1 year agoHello @tiluiggi
there is a policy on feedback:
https://www.ebay.fr/help/policies/feedback-policies/rglements-sur-les-valuations?id=4208
In some cases, a seller can request the removal of neutral or negative feedback.