Unfair ratings and penalties on eBay | Community Mentor Help

adan10_1 · 2024-07-14T02:46:40.040000Z

The Ebay disputes department very often makes decisions against the seller. Since 2023, this is the 3rd time I've been penalized by the unfair and biased decisions of Ebay disputes. In 2023 the post office loses parcels for 40 days, I refund the customers, the post office delivers the parcels, I lose the sales, the items, and Ebay removes my Top Reliability status and sanctions me with 4 defects ... Ebay's response: "you should have used a different service than colissimo to send the parcels" .... Nonsense response, how could I anticipate a problem in transit. Recently, a customer writes Beautiful doll, superb outfit .... But writes a personal comment and gives me a negative rating ..... Ebay supports the customer. Ebay has changed and not for the better unfortunately... I read more and more negative comments... Ebay should maybe rethink its policy toward sellers... No seller = no Ebay

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