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Negative evaluations for ghost buyers
Summary: philmorea expresses frustration over eBay sellers’ inability to leave negative feedback for ghost buyers, noting a specific case where he had to leave positive feedback while specifying that it should be considered negative. koalagris responds by providing links to discussions on this topic and points out that labeling positive feedback as negative violates eBay rules, and that negative feedback on unpaid items can be removed upon request to customer service. He also corrects the claim that such behavior cannot be reported.
I don't understand why sellers can't leave a neutral or negative rating for a buyer who stops responding after their purchase (quite common, unfortunately) or who behaves inappropriately. They won't hesitate to leave a negative that may be unjustified.
In my case, for my latest ghost buyer (yannfrdepe-0), I left a positive rating (no choice) but made it very clear that this rating should be taken as negative, before explaining why.
It's not the best solution, but it's all I could come up with since we can't even report this kind of behavior to eBay.
koalagris
Mentor1 year agohttps://communaute.ebay.fr/t5/Aide-entre-membres/pourquoi-certaines-personnes-ne-payent-pas-les-ench%C3%A8res-gagn%C3%A9s/m-p/2932962#M42703
https://communaute.ebay.fr/t5/Aide-entre-membres/Possibilit%C3%A9-d-%C3%A9valuations-de-la-part-du-vendeur/td-p/2965893
https://communaute.ebay.fr/t5/Vendre-un-objet/Avis-n%C3%A9gatifs/td-p/2926069
" I left positive feedback (no choice) but making it clear that this feedback should be taken as negative" = violation of eBay rules
https://www.ebay.fr/help/selling/leaving-feedback-buyers/laisser-des-valuations-aux-acheteurs?id=4078&st=3&pos=4&query=Laisser%20des%20%C3%A9valuations%20aux%20acheteurs&intent=%C3%A9valuation&lucenceai=lucenceai&docId=HELP1099
The buyer can have it removed by contacting customer service...
"since you can't even report this kind of behavior to eBay" = not true, see the link on the help page.
"He won't hesitate to leave negative feedback" = any negative feedback received on an unpaid item will be removed by customer service upon simple request.