Evay blocked my account and i wait my money

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Summary: edifar-09 is facing an issue with eBay where their account is blocked after their first sale, preventing them from receiving their payment. They suspect it might be due to a name discrepancy between their eBay nickname and official identification. lingma85 advises them to contact eBay customer service for assistance and suggests communicating in French if they are registered on eBay France.

I have sell my first item and ebay blocked my back account for no reason becouse i have write the ammount you have take in my account. I dont know what to do, i have sent ebay all the neccesary information, pdf of all my account back but it is still not ok becouse i havent receive the money yet. Im not sure what the real oroblem is, maybe becouse i have a different name on ebay(nicname) but my passaport and my nickel accout are the same. If u can explain me what to do now couse i need the money. The byer write that the item is in his hand, but my money yet. Can you please help me with something concret and a real solution?