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Experiences with undelivered orders
Summary: je131378 started a discussion about problems with undelivered orders, mentioning a recent experience with an eBay order that never arrived and highlighting difficulties getting a response from the seller or customer support. francexpressdeal suggested following eBay’s help procedure for items not received, but je131378 expressed frustration with unhelpful automatic replies.
Hi everyone,
I wanted to start a discussion about the experiences you’ve had with orders that never got delivered. I recently placed an order on eBay, but it never arrived, and despite my attempts to contact the seller and eBay, I haven’t gotten a response.
Have you ever experienced this? How did you handle the situation? Are there any tips or tricks for getting a refund or resolving the issue? I’d be curious to hear your stories and suggestions.
Thanks in advance for sharing!
francexpressdeal
Mentor3 weeks agoHello @je131378
in case of an order not received, you need to follow this procedure:
Get help with an item that hasn't arrived | eBay
je131378
OP3 weeks agothanks for your reply, I can't get in contact with customer service, I only get useless automated responses.
francexpressdeal
Mentor3 weeks ago@je131378
Are you having an issue with the procedure for items not received?