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FedEx return invoice
Summary: anabubs71 received an unexpected €211 bill from FedEx after returning a defective costume ordered in Italy. Although the seller provided a prepaid return label, there are inconsistencies, including the lack of a response from FedEx and a possible misunderstanding about which fees were their responsibility. *miss-tigri* advises resolving the issue with the carrier, while jacquelinedu36 suggests not paying if nothing was officially signed with FedEx.
How surprised I was today to receive an invoice for this return, for €211, from FedEx.
I’m not really sure what to do, I’ve already sent an email to FedEx to contest this invoice but I’m worried it’s a scam by the seller?
5 comments
jacquelinedu36
Mentor2 years agoHello,
You got taken in by an Italian again
Outside France, there are no return slips
If you didn't sign anything with Fedex, don't pay
anabubs71
OP2 years agoCould the seller have asked to create a paper without paying for it, and asked FedEx to put the charge on me?
On the other hand, I remember signing a paper on the day of pickup, which for me was proof that the parcel had been collected, but I didn’t get a copy… so I’m not 100% sure what I actually signed in the end. It seemed so normal to me at the time …
I haven’t had a response from FedEx, I’m hoping I can get out of this with just an explanation. Thanks for your feedback.
jacquelinedu36
Mentor2 years agoHello,
Waiting for a reply if there is one
*miss-tigri*
Mentor2 years agoHello
I don't see what help we could offer you ..
That's an issue to sort out with the carrier and not with eBay .
(It's strange that the return was made by FedEx without it having been arranged beforehand) ..
anabubs71
OP2 years agoThank you for your reply.