White screen when I want to send a message to a seller | Community Mentor Help

normansell · 2026-06-05T08:16:12.264000Z

Hello, Aside from the fact that I'm limited in my daily number of contacts, I sometimes also get a white window when I want to contact a seller; it appears after I click "send". There should probably be a message on this white window, I can only click the cross to close it.So the message doesn't get sent.From the moment the white window appeared, I get it every time for all the messages I try to send EXCEPT when the other person has already replied in a conversation with me, whether I started it or they did: the messages are then unlimited.However, I noticed an exception this morning, I was able to send a message in a conversation I had started, for which I had not received a reply, whereas for the other messages, to follow up for example, the white window appears.When I deleted all eBay browsing data, it seems that it came back for a day, then the white window came back again. Do you have any idea please?

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White screen when I want to send a message to a seller | Community Mentor Help | eBay France