Account closure due to abusive negative review | Community Mentor Help

domdom068 · 2023-12-11T21:14:48.423000Z

I am going to close my account, which I have had for more than ten years and over 400 transactions, because of a member who won an auction at a very low price while I forgot to set a reserve price, and who is unhappy that I asked him to back out of the transaction. Other people accepted it without any fuss. Not this one, who wanted to pay despite my request to withdraw, which he had received and read. He did not contact me, but by paying he therefore wanted to force the sale. At my request, this person was immediately refunded by Ebay. Perfect. Thank you Ebay. So, in anger, this person threatened me with a very nasty negative rating. I did not reply to him. He then wrote a rating to discourage Ebayd members from having a transaction. I should add that my ratings are 100% positive, except for this one, who therefore had no transaction. My problem concerns Ebay's intervention, which refuses to remove the negative rating, even though there was no transaction. So it is a favor to demanding people who make a scene. Too bad. If this rating persists from a malicious individual, then I will close my account. Does anyone have a different opinion ?? Domdom

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Account closure due to abusive negative review | Community Mentor Help | eBay France