Finalize Allianz insurance purchase | Community Mentor Help

nouveau-1608 · 2024-08-08T14:30:49.419000Z

Hello, I bought a new phone and checked the box to subscribe to Allianz insurance. However, when it came time to pay, once the phone payment was completed, I can't finalize the insurance purchase. The insurance purchase is still in my cart, but every time I try to finalize it by clicking "Finalize purchase" there is an error page that says: "It seems that this seller's items are currently unavailable for purchase. We recommend searching for similar items from other sellers." I contacted Allianz. And Allianz asked me to contact Ebay customer service. So the question is whether this is normal? And when will it be possible to subscribe to the insurance? Thank you for your help.

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