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"group delivery" feature for individuals?
Summary: krissphilatelie raised concerns about the "combined shipping" feature on eBay, which no longer seems to be available for private sellers, unlike business accounts. francexpressdeal explained that the "Request combined shipping" option no longer appears in the cart for private sellers and that this may not be a bug. They suggested setting rules for fixed shipping costs to work around this issue and offer buyers an immediate discount without needing combined invoices.
Hello, I created a few new listings as a private seller but the "combined shipping" feature no longer works. It still works for Pro accounts, though.
Ebay had warned that the "bulk purchase" function would be reserved for professionals, but not the "combined shipping" function.
Will this be restored?
If not, the only option will be for buyers to ask by email, but that will be very time-consuming and some will lose heart.
francexpressdeal
Mentor1 week ago · EditedGood evening @krissphilatelie
the difference currently between pro and personal accounts is that for personal accounts, the mention no longer appears: "Request combined shipping" in the cart.
Just so you know, those who used the mobile app had already been without it for quite some time.
So it's hard to know whether it's really a bug or not.
Only customer service will be able to tell you more.
That said, if you set up your account with rules for fixed shipping costs, you avoid this problem:
Shipping discounts | eBay
With the added bonus that buyers don't have to wait for you to send them the combined invoice and can see the discount applied right away when they're in the cart.