Return formalities | Community Mentor Help

bi-jmbje-hq8he7uysk · 2024-11-21T18:48:17.798000Z

Good evening, I made a return request that was accepted by the supplier based in the USA. I was asked to download the shipping label and customs documents. But when I log into my account, I can’t find any trace of the label or the documents, and I’m told that I have returned the package. I sent an email to the supplier, but have not received a response. And I can’t manage to write to Ebay about this, still because the click has the status "returned"? Thank you for your help.

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Return formalities | Community Mentor Help | eBay France