Fees and payment

Locked

Discussion interactions are currently paused.

Summary: monfrance expresses concerns about unexpected eBay fees that led to a loss of €11.51 despite low sales. monfrance is seeking a partial refund or a goodwill gesture. *miss-tigri* indicates that the right point of contact is eBay customer service, accessible via a provided link.

Hello,

I’m reaching out because I recently noticed a problem on my eBay seller account.

Indeed, I sold a total of €12.76 during the period from March 26 to April 25, 2025, but I was charged €24.27 in fees. This put me in the red (–€11.51 in losses), even though I only had two sales.

I didn’t know that a subscription or paid option had been activated, and that doesn’t match my activity as a small occasional seller. I have since canceled any registration or option, but today I am asking you to:

👉 Request a partial refund or
👉 Receive a goodwill gesture on my account

Thank you in advance for your understanding and your response.

Sincerely, BAT Itgel