LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconWarranty ebayHello Does the warranty cover returns?Return requested before shipping and refused by the customer.crais_5010View listingsPosted 5 months ago·Last reply 5 months ago See original 2 commentsComment Newest*miss-tigri*Mentor5 months agoView listingsHello @crais_50 You can't request a refund for an item you haven't received. Either you submit a cancellation request, or you wait until you've received it to send it back. See originalkoalagrisMentor5 months agoView listingsHello @crais_50, "Return requested before shipping and refused by the customer" = ??? can you rephrase? See the terms of the eBay customer guarantee: https://www.ebay.fr/help/policies/ebay-money-back-guarantee-policy/rglement-de-la-garantie-client-ebay?id=4210&st=3&pos=1&query=R%C3%A8glement%20de%20la%20Garantie%20client%20eBay&intent=garantie%20client&lucenceai=lucenceai&docId=HELP1238 Regards See original
*miss-tigri*
Mentor5 months agoHello @crais_50
You can't request a refund for an item you haven't received.
Either you submit a cancellation request, or you wait until you've received it to send it back.
koalagris
Mentor5 months agoHello @crais_50,
"Return requested before shipping and refused by the customer" = ??? can you rephrase?
See the terms of the eBay customer guarantee:
https://www.ebay.fr/help/policies/ebay-money-back-guarantee-policy/rglement-de-la-garantie-client-ebay?id=4210&st=3&pos=1&query=R%C3%A8glement%20de%20la%20Garantie%20client%20eBay&intent=garantie%20client&lucenceai=lucenceai&docId=HELP1238
Regards