Warranty on products | Community Mentor Help | eBay France

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Warranty on products | Community Mentor Help | eBay France

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Warranty on products

Hello, I've never bought on eBay, I'd like to buy a coffee maker that I found much cheaper on eBay, it seems to me that it's German but I can't find any mention of a warranty, don't the products sold have a 2-year warranty like you often see with other retailers?

I'd like to be sure before my purchase because it still costs quite a bit....

Thanks to anyone who can enlighten me.

labos_35

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Posted 2 years ago·Last reply 2 years ago

2 comments

jacquelinedu36

Mentor2 years ago

Hello,

Buying on eBay, even from a pro, the warranty is 30 days, better go to a big-box store, the warranty is 2 years

*miss-tigri*

Mentor2 years ago

Hello

The eBay guarantee is 30 days, after that it’s up to the seller to follow up, if they’re a professional seller..

If you buy from abroad, you’ll have to send the item back and that comes at a cost..

https://www.ebay.fr/help/policies/ebay-money-back-guarantee-policy/rglement-de-la-garantie-client-ebay?id=4210&st=3&pos=1&query=R%C3%A8glement%20de%20la%20Garantie%20client%20eBay&intent=garantie&lucenceai=lucenceai&docId=HELP1238