gorgi toys Vauxhall velox sold, that the customer accuses me of not having been delivered......

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here's my answer to [Name]:

[Personal communication]

michout57

2627 View listings

Posted 2 years ago · Edited 2 years ago·Last reply 2 years ago

4 comments

jacquelinedu36

Mentor2 years ago

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Friday, October 6	Your parcel is available at your pickup point for 15 days. Don’t wait too long to go get it! It will be handed over upon presentation of an ID.
Thursday, October 5	Your parcel could not be delivered to you. It will go out for delivery tomorrow (excluding Sundays and public holidays).
Thursday, October 5	Your parcel is at the delivery site serving your address. We are preparing it to be sent out for delivery.
Wednesday, October 4	Your parcel is in transit through our logistics platforms.
Tuesday, October 3	Your parcel is in transit through our logistics platforms.
Tuesday, October 3	You chose the mailbox drop-off service for your Colissimo. We have collected it from your mailbox. You received a pick-up notification by email; if that is not the case, a pick-up notice was left in your mailbox.
Tuesday, October 3	Your parcel is in transit through our logistics platforms.
Monday, October 2	Your request to send it from your mailbox has been taken into account.
Monday, October 2	Your Colissimo will soon be entrusted to us! It is being prepared by your sender.

francexpressdeal

Mentor2 years ago

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@michout57

beyond what @koalagris pointed out to you (Hello there 🙂 ), you perhaps should have specified to your buyer that the parcel has been available at a post office since October 6, since it could indeed not be delivered on October 5 at their address.

You have all the information on the post office website:

https://www.laposte.fr/outils/suivre-vos-envois

koalagris

Mentor2 years ago

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🤗 @francexpressdeal

Have a good day 😉

koalagris

Mentor2 years ago

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https://www.ebay.fr/help/policies/member-behaviour-policies/boards-usage-policy?id=4705