Missing order history in the account | Community Mentor Help | eBay France

Home
Aide des Mentors de la communauté
Forums de discussion
Groupes
Actualités eBay
eBay Aide

All Posts Discussions Blogs Idées Questions

Catégories

Missing order history in the account | Community Mentor Help | eBay France

Locked

Discussion interactions are currently paused.

Community Mentor Help

Missing order history in the account

How to return a defective item or contact E-BAy when your order does not appear in your purchase history.

PEUGEOT 308 1 PHASE 1 6452J4 heating order

jrm-margo

15 View listings

Posted 1 year ago · Edited 1 year ago·Last reply 1 year ago

1 comment

koalagris

Mentor1 year ago

Pro seller: their contact details are right at the bottom of the listing (next to the VAT number)

"when your order doesn't appear in your purchase history" = maybe you bought it offline? (check your purchase confirmation email)

https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1151

and for your info:

https://www.ebay.fr/help/policies/member-behaviour-policies/boards-usage-policy?id=4705