Hello I live in Switzerland, I speak French and I receive email in German. I cannot contact ebay to make them sending email in French or English. I have put my location in French but it doesn't help. So ik the end every email I receive I cannot understand anything. I reply to every email to say I don't understand german, but it is never taken into account... I am desperated by this situation
Because I’m happy to use a translator if the text of the email is selectable. Which is unfortunately not always the case... So I can’t really see myself typing every email into a translator...
koalagris
Mentor1 year agoHello @daja-2514
Ebay Switzerland has always been attached to ebay.de
There is no solution to your problem.
You are far from being the first to come and complain about it on the French forum:
https://communaute.ebay.fr/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=suisse
Your customer service will also be in German:
https://www.ebay.ch/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
Best regards
daja-2514
OP1 year agoToo bad.
Happy holidays to you
francexpressdeal
Mentor1 year agoGood evening @daja-2514
you are on the eBay.FR help forum, so we can’t do anything about your problem.
For the messages you receive in German, use an online translator.
daja-2514
OP1 year agoBecause I’m happy to use a translator if the text of the email is selectable. Which is unfortunately not always the case...
So I can’t really see myself typing every email into a translator...
Really, I’ve got better things to do.