username security phishing emails | Community Mentor Help

cty-pascal · 2024-05-07T19:10:15.116000Z

Hello, are the managers of this platform aware of the RIDICULOUS “security” protocol which, not knowing how to identify my device, systematically sends me an alert email? This system based on identifying the operating device is an ABSOLUTE MONUMENTAL CHALLENGE!!! Because, by this reasoning, whoever steals my computer becomes ME! Access to my account is a login and a password that are in my brain!! And so far, brain theft doesn’t exist!! There is two-factor security, but having tested it, the alert emails regarding recognition of the operating terminal still remain, so it’s pure waste of time for the customer. I therefore invite the IT “engineers” to review their work and remove this device-recognition factor for the customer’s terminal. It would be desirable to consider that the person handling this terminal is a HUMAN BEING!! And that security identifies, through its reactions, a human brain, and not an IMEI!... It is not the customers who are getting their passwords hacked, but the hosting sites themselves, and this insistence on identifying the customer’s terminal serves ONLY to highlight the shortcomings of the sites’ own security. It must be considered that the customer should be able to carry out their transactions from any terminal!! Two-step security by sending a code via SMS to a secondary terminal remains THE ONLY valid option, provided that the identification of said terminals is removed and that it eliminates the untimely sending of these RIDICULOUS emails. Thank you for thinking about it. Kind regards

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