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Impossible to contact support
Summary: sendor is having difficulty contacting eBay support because his account is completely blocked. Several participants suggest going through different options on eBay's platform to get help, but the efforts turn out to be unsuccessful. madelodie and *miss-tigri* suggest raising the issue on the forum or trying alternative links, but those solutions don't work either. Finally, francexpressdeal asks for more details to better understand the nature of the account block.
My account is completely blocked.. 😞
12 comments
francexpressdeal
Mentor3 years ago@sendor
you say: " My account is completely blocked "
As @madelodie asked you, (good morning Madelodie 🙂 ), we’d need you to tell us a bit more about this blockage.
How do you know your account is "blocked"? Did you receive a message from eBay or was there a "problem" during a purchase or a listing? Did you get an error message, and if so, which one?
sendor
OP3 years agoit doesn't work either..
"This contact method is not available for this section. Please select another contact method."
*miss-tigri*
Mentor3 years agoHello
If the account is blocked, try this link
https://www.ebay.fr/help/account/protecting-account/obtenir-de-laide-en-cas-de-compte-pirat?id=4196&st=3&pos=6&query=Obtenir%20de%20l%27aide%20en%20cas%20de%20compte%20pirat%C3%A9&intent=Compte%20bloqu%C3%A9&lucenceai=lucenceai&docId=HELP1109
sendor
OP3 years agoDo you have another solution please? thanks in advance
madelodie
·3 years agoIf you want to explain your problem on the forum, maybe we can help you on this forum.
Best regards.
sendor
OP3 years agoThis contact method is not available for this section. Please select another contact method.
sendor
OP3 years agoStill impossible, it tells me that help is disabled for this section...
madelodie
·3 years agoChoose another question even if it doesn’t match your problem.
Regards.
sendor
OP3 years agoNone seem to work... I tried everything.
madelodie
·3 years agoCertainly a bug .
Try again later .
Best regards.
madelodie
·3 years agoHello,
The chat doesn’t work according to the requests you’re interested in.
Ask e Bay to call you back.
Click on " help " at the bottom of the page and on a suitable question.
Best regards.
max2661953
·3 years ago@sendor ,
Vhttps://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=contacte&lucenceai=lucenceai&docId=HELP1326