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Unable to enter the bank details
Good evening,
I’m having trouble entering my bank details. EBAY does not recognize my bank account.
I made a sale and I want to receive the payment.
However, there is no other solution than to update one’s bank details.
Have you ever encountered this problem?
I look forward to reading you,
Kind regards.*
Corine
1 comment
koalagris
Mentor2 years agoGood evening @cortrza_5
Contact customer service to check in with them:
https://www.ebay.fr/help/selling/getting-paid/recevoir-le-paiement-des-objets-vendus?id=4814&st=3&pos=1&query=Recevoir%20le%20paiement%20des%20objets%20vendus&intent=recevoir%20paiement&lucenceai=lucenceai&docId=HELP1448
(contact links, phone or chat, all the way at the bottom of the help page: 7 days a week from 9 a.m. to 6 p.m.)
Regards
P.S.: the sale was yesterday, please note that as a new seller your funds will in any case be held for at least 14 days, so you will have time to finish setting up your seller account (IBAN verification + identity + provide the NIF)
https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9s&intent=paiement%20bloqu%C3%A9s&lucenceai=lucenceai&docId=HELP1450