Unable to set the parcel postage with eBay's platform | Community Mentor Help

2007lilianem · 2024-12-17T13:41:35.264000Z

It’s impossible for me to set the postage on the eBay platform. The postal code indicated on the address, and transmitted by eBay, blocks the payment and I can’t print the shipping label. I would need to modify the address myself, but in that case, I would no longer be covered by eBay’s seller protection. In addition, this is an international sale outside the European Union. I don’t know the code that could correspond to the city. I explained the situation to the buyer, who confirms that their address and the code are correct, and that it would be an eBay bug. What should I do?

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Unable to set the parcel postage with eBay's platform | Community Mentor Help | eBay France