Unable to fill in the tracking number in the return request | Community Mentor Help

Anonymous User · 2025-03-06T19:46:46.769000Z

Hello, I recently bought something on eBay, and once I received it, the item didn’t match my expectations. Agreement found with the seller, return requested, everything’s fine up to that point. However, it’s impossible for me to enter the tracking number in ' view the return details ' then ' add tracking information ' as soon as I type the number and confirm, the page goes back to the previous one and so the number doesn’t get saved ... I tried it on two browsers and on the app, and the problem is the same ...

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Unable to fill in the tracking number in the return request | Community Mentor Help | eBay France