Unable to verify my bank account (two small transfers

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Summary: elemar-marine expressed concerns about verifying their new Wise bank account on eBay, noting that the verification payments had been made to an old Monzo account. They are looking for help to complete verification of the new account in order to unlock pending payments. *miss-tigri* provided a link to eBay customer service for assistance, while francexpressdeal suggested that the issue should be resolved with eBay UK.

Hello,

I am a seller on eBay (account: elemar-marine).
I recently changed my bank account to a **Wise** account (ending in 5730).

Please note that the **two small verification payments** I received were sent to my old **Monzo** account, which I have already successfully verified.

But for **my new Wise account**, I have not received any new verification request, and I **can’t find any option on eBay** to enter two new amounts.

At the moment, my payments are blocked, and more than **£1,600** is still pending.

Please let me know:
- How to verify this new Wise account
- Or how to receive new verification transfers

Kind regards,
Sif
Elemar-Marine Ltd