Unable to send a message to a seller - blank page
Summary: cla449849 is having a problem when sending a message to a seller, because a blank page appears instead of the expected content, preventing the message from being sent. This error happens on both their PC and their phone. cla449849 is asking for help to resolve this issue.
Hello everyone,
I've tried sending a message to a seller from my PC and then from my phone. I have the option to write a message, then when I click on "Send" a blank page (which, I think, is not supposed to be blank) opens. There's nothing to click on, just the X. But when I click on the X it brings me back to my message, in a loop. I think the page is supposed to show me content that isn't displaying on any of my devices, which is blocking my message from being sent.
Could you help me? Thank you very much!