Unable to send a message to a seller - blank page | Community Mentor Help

cla449849 · 2025-08-31T19:20:30.452000Z

Hello everyone, I've tried sending a message to a seller from my PC and then from my phone. I have the option to write a message, then when I click on "Send" a blank page (which, I think, is not supposed to be blank) opens. There's nothing to click on, just the X. But when I click on the X it brings me back to my message, in a loop. I think the page is supposed to show me content that isn't displaying on any of my devices, which is blocking my message from being sent.Could you help me? Thank you very much!

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Unable to send a message to a seller - blank page | Community Mentor Help | eBay France