Unable to send a photo for a return | Community Mentor Help

sylvailv-0 · 2025-11-16T13:39:21.226000Z

Impossible to send a photo for a return, the site tells me the photo is not in the right format even though it is in Jpg. My son, who works in IT, told me that this can happen and that you have to start over, but it is still impossible after 2 days and x attempts

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