Hello, my order history has disappeared, I no longer have access to anything, as if the account had just been created, even though I’ve ordered several times and I have an order in progress….
Here, on this user forum, we can only make 2 hypotheses: you haven't activated the time filter in the purchase history for older orders, and for the current one you weren't logged into your account (= purchase, by mistake, as a guest).
koalagris
Mentor1 year agoBonjour @sangli-22
https://www.ebay.fr/help/buying/search-tips/historique-des-achats?id=4047&st=3&pos=1&query=Historique%20des%20achats&intent=historique&lucenceai=lucenceai&docId=HELP1004
Lien de contact vers le service client tout en bas de la page d'aide
Cdlt
sangli-22
OP1 year agoSent from my iPhone
koalagris
Mentor1 year agoNo need to repeat myself....
Here, on this user forum, we can only make 2 hypotheses: you haven't activated the time filter in the purchase history for older orders, and for the current one you weren't logged into your account (= purchase, by mistake, as a guest).
So the best thing is to contact customer service.