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I can’t get an ad online
Summary: sylsch_2571 is having technical difficulties posting a listing on eBay because they are not receiving the required security code. They think this may be related to the absence of their tax number, but adding it fails due to an ongoing technical issue. koalagris suggests clearing the internet cache or trying another browser and recommends contacting customer service if the problem persists.
Hello,
I would like to sell items on eBay, I created a listing, at the summary step, I confirm to put it up for sale with the fees shown, then I am asked for a security code that is sent to my mobile phone (verified number) but I don't receive it and can't confirm my listing. At first I thought it was because I hadn't entered my tax number (I am an individual) but it's impossible to add it, it says technical problem try again later.... I've been at this for 2 days. Honestly, I don't know what to do anymore. Thanks to whoever can solve my problem.
koalagris
Mentor2 years agoHello @sylsch_2571
Try clearing your browser cache or try using another browser.
If the problem persists, you'll need to contact customer service :
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
Best regards