Locked
Discussion interactions are currently paused.
I'm the seller and the item was lost by the carrier (Chronopost). How can I get compensated?
Hello,
I am a seller and the package was lost by the carrier (Chronopost), and as the buyer was getting impatient I issued a refund for the order.
How can I get compensation? I called Chronopost and they told me I need to deal with Ebay because I bought the shipping label through Ebay.
Thank you for your help.
2 comments
didlefe-26
OP2 years agoGood evening,
Thanks, I’ll do that tomorrow.
Best regards
koalagris
Mentor2 years agoBonsoir @didlefe-26
Voir avec le service client :
https://www.ebay.fr/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157&st=3&pos=1&query=Imprimer%20et%20annuler%20des%20bordereaux%20d%27affranchissement%20&intent=packlink&lucenceai=lucenceai&docId=HELP1118
= lien de contact tout en bas de la page d'aide
Cdlt