Shipping from the USA to France becomes impossible when I add the item to the cart | Community Mentor Help

maxexspiritus · 2026-06-27T11:12:18.799223Z

Hello community, I’m having a problem buying products from the United States to France. When I’m on the product page, there’s no problem with delivery to France (a price and a date are shown). When I add the product to my cart, I get an alert saying there is a problem with some products. When I look at the issue, it says it can’t be shipped to France and that I need to contact the seller. If I go back to the product page, the description has changed! Now it says the product may not be deliverable to France... This problem happens with any product I’ve tested (clothes, toys, etc.). I’ve often ordered from the United States (most recent purchase on April 30) and I’ve never had this kind of problem. I’ve included screenshots that show the problem step by step.Do you have any idea what might be happening?

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Shipping from the USA to France becomes impossible when I add the item to the cart | Community Mentor Help | eBay France