Top reliability label | Community Mentor Help

negotiumshop · 2023-08-22T16:56:39.321000Z

Hello, I have a very big problem with my eBay account and more specifically with my seller label. Right now I am "very good seller", each update is carried out on the 20th of each month. For the past 2 months in a row, my estimated status for next month has been the "Top Rated" label. Yet to my surprise, two months in a row after the update on the 20th of each month, I do not get this famous "Top Rated" label despite the fact that each preview indicates the opposite. I have consulted the conditions for obtaining it many times and I absolutely meet all of them. After contacting customer service on numerous occasions, I have remained without an answer and without a solution. I am therefore asking you today to please review my case and clearly tell me why I am not getting this famous label and, if I should be getting it, give it to me. Please understand that I have been directly penalized by this bug for 2 months now and that as a result my sales, my conversion rate, my views, my traffic and my fees are being negatively impacted by it. I am not asking for compensation because I feel wronged, but simply to get what I deserve, my Top Rated label...

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