The buyer is asking to change the name and delivery address.

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Hello, after selling an item I received a request from the buyer to change the last name, first name, and delivery address. I would be grateful for your opinion on whether I should accept this request. It’s never happened to me before.

Thank you in advance

Kind regards

totosha.art

166 View listings

Posted 1 year ago·Last reply 1 year ago

2 comments

koalagris

Mentor1 year ago

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Hello @totosha.art

No: not possible after the purchase is finalized, the seller must strictly follow the delivery info provided on ebay.

For more info see this page (for buyers):

https://www.ebay.fr/help/buying/shipping-delivery/modifier-les-informations-de-livraison-aprs-lachat?id=4028&st=3&pos=1&query=Modifier%20les%20informations%20de%20livraison%20apr%C3%A8s%20l%27achat&intent=modifier%20adresse%20livraison&lucenceai=lucenceai&docId=HELP1033

Best regards

totosha.art

OP1 year ago

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Thank you very much for your quick and clear response.
Best regards

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