Should the buyer indicate in their interface that they have received their package?

Question

Hello,My buyer has received their package, we exchanged positive feedback and everything seems OK.However, when I go to the page for my sale, in the details of my order, the package is shown as shipped, but not delivered.I contacted the buyer, who told me they didn’t see any way in their interface to mark the package as received (they’re acting in good faith, and even sent me a screenshot).   In the details of my order, it also says:Estimated delivery date shown to the buyer: June 24, 2025...

koalagris · Accepted Answer

Good evening @coren137137    The buyer can’t do anything else but leave feedback (there’s nothing on eBay on the buyer side to confirm delivery). The delivered status will be set automatically, but there are always delays.   Note that new sellers or occasional sellers have their funds held for a while, especially for valuable items: https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9...