The buyer is a new user and has numbers in their name | Community Mentor Help

tidjy.k · 2024-06-21T06:12:33.313000Z

Hello,Yesterday a newly registered eBay user made a purchase on one of my items. They have not yet completed the transaction. Please understand that they have not yet paid.However, when I go into the sale details, I see that their identity is in the form 666_lastname_firstname. This is not a filling-in error because they have a different nickname next to it. So one might have thought that this user had accidentally entered their nickname in the identity form field that was requested. But that is clearly not the case. This identity made up of numbers seems intentional.I sent a message yesterday (2 messages in 24h) asking them to correct their details before any payment, but naturally and unsurprisingly, the buyer is not responding to the messages.If I cancel the order, I as the seller will be penalized. And there is no option in the cancellation reasons to report this problem. Likewise, I see no option on eBay to report this member at all.The item will be sent via Mondial Relay (if the buyer pays). I smell a scam and don't know what to do to protect myself from a potential trap by a dishonest buyer.

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The buyer is a new user and has numbers in their name | Community Mentor Help | eBay France